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Did you know that our Hollywood office is full service for all K5600 products? Whether you need spare parts or have a ballast in need of care, we have everything you need to get your Joker or Alpha up and running.
Turnaround time is 24-48 hours. No RMA is necessary. Simply send your unit to the address below and we'll jump right on it. Care to troubleshoot first? Give us a call, or email us here.